The “KFZA – Short Questionnaire for Work Analysis” is an instrument for recording and evaluating various aspects of workplace design and organisation. It is used to collect relevant information about work tasks, conditions and requirements in order to analyse work processes and identify possible stresses or risks for employees.
Typically, the KFZA includes questions on various areas, including
1. working environment: assessment of physical working conditions such as noise, lighting, temperature and ergonomics.
2. work tasks: Recording the way tasks are structured, their complexity, variety and demands on cognitive or physical abilities.
3. work organisation: recording working time models, break arrangements, workload, working time pressure and autonomy in work organisation.
4. social interaction: assessment of co-operation with colleagues, superiors and customers as well as social support in the workplace.
5. job satisfaction: recording employees’ subjective evaluation of their work, including their satisfaction with various aspects of their work.
