The team goal is independent of the overall challenge goal.
This means that you can also work on a common goal outside of company-wide challenges.
Together with your team it is easier to stay motivated and to reach the team goal!

Depending on the Challenge, the activities that bring points for the Challenge may be limited. The team goal can be set individually.

Your team members will see your completed activities. However, you can participate under an alias so that you are not identifiable.
No personal data is visible during a challenge.

Select “More” in the navigation bar at the bottom right. Click on your name (“Change your profile data”) and then on the pencil icon. Import a picture from your gallery or take a picture using the camera. Please note that your profile picture will be visible to others.

You can try to delete the data of the app. To do this, you need to go to the app settings menu of your smartphone and delete the data of the Teamfit app. It may happen that the data of your last workout is deleted. If this does not solve the problem or if the error occurs more often, please contact our support team at support@teamfit.eu.

Basically, problems with GPS recording can have several causes. One of them is a poor GPS signal. This can be caused by the GPS sensors of your smartphone, but also by the environment in which you do your workouts.

Nevertheless, a few small settings have to be made on your smartphone itself so that the GPS recording of the Teamfit app can work properly.

GPS must be enabled and both IOS and Android must always give the Teamfit app access to your location. Depending on your smartphone’s operating system, there are also other settings to consider.

For Android:

1. the GPS itself and on the smartphone must not, while recording, have a power saving mode enabled. The same also applies to the battery power optimization, which must be deactivated. The background is that these energy-saving modes significantly reduce the accuracy of the GPS recording, which in turn leads to gaps in the Teamfit recording.

2. Furthermore, access to “Physical Activity” must still be allowed in the Teamfit app settings.

For iOS:

1. on Apples’ operating system, you must permanently enable GPS in the Teamfit App settings. It is not enough if only “When using the app” is set. Then the recording would be interrupted whenever you activate your lock screen or switch to another app.

In addition, “Exercise and fitness” must also be allowed in the Teamfit app settings.

If you do not receive a good GPS signal despite these tips, please contact our support support@teamfit.eu.

Currently, Teamfit only works on devices that can use Google Play Services. This is not the case for some Huawei smartphones. We are working on a solution.

Basically, this can have many causes. Check if you have turned off the energy saving mode of your phone and if there is a GPS connection. If the problem still occurs, please contact us at Support support@teamfit.eu.